DPDP Compliance
This page explains your rights under the Digital Personal Data Protection Act, 2023 (DPDP), as they apply to your interaction with Mumbai Laptop Repair Service Hub.
Scope and Applicability
The DPDP applies to the processing of digital personal data within India. While Mumbai Laptop Repair Service Hub does not maintain a user registration system or store personal data in a database, we may collect limited, non-identifiable information through website analytics, server logs, and cookies for operational and security purposes. This page outlines how we handle such data in compliance with the DPDP.
Your Rights Under DPDP
Under the DPDP, you have the following rights:
- Right to access your digital personal data that we process
- Right to correction of inaccurate or incomplete data
- Right to erasure of your data, where applicable
- Right to grievance redressal if you believe your rights have been violated
- Right to nominate another individual to exercise your rights in case of death or incapacity
Note: These rights apply only to data that can be linked to you as an identifiable individual. Since we do not collect or store personal identifiers (e.g., name, email, phone) through our website, most rights cannot be exercised in practice.
How We Comply
We do not collect, store, or process any personal data beyond what is automatically generated by website visits (e.g., IP addresses, browser type, session duration). This data is used solely for:
- Monitoring website traffic and performance
- Ensuring site security and preventing abuse
- Improving user experience
We do not share this data with third parties for commercial purposes, nor do we use it for profiling or automated decision-making.
Data We Process
The only data we process automatically includes:
- IP address (anonymized where possible)
- Browser type and version
- Pages visited and time spent
- Device type and operating system
- Cookie identifiers (session-only, no tracking)
This data is not linked to any individual and cannot be used to identify you personally.
Legal Basis for Processing
Our processing of limited website data is based on legitimate interest under Section 5(2) of the DPDP, specifically for:
- Maintaining the integrity and functionality of our website
- Preventing fraudulent access or cyber threats
- Ensuring compliance with legal obligations
We do not rely on consent for this processing, as it is minimal, non-intrusive, and necessary for our legitimate business operations.
How to Exercise Your Rights
If you believe you have provided personal data to us directly (e.g., via email or contact form), you may request access, correction, or deletion by contacting us at the email below. Please include:
- Your full name
- Any identifying information you provided (e.g., email address used)
- Specific right you wish to exercise
We will respond within 30 days.
Response Timeframes
Under the DPDP, we are required to respond to your request within 30 days of receipt. If we need additional time, we will notify you with reasons for the delay.
No Discrimination Policy
We will not deny, charge different prices, or provide a different level of service to you because you exercised your rights under the DPDP.
Updates and Changes
We may update this compliance page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated effective date.
Contact Information
For any questions, requests, or grievances regarding your data rights under the DPDP, please contact:
Ezekiel Evergreen
i>[email protected]
627 Main St E, Hamilton, ON L8M 1J5, Canada
You may also file a complaint with the Digital Personal Data Protection Board if you are not satisfied with our response.
